Help & Contact Us

At Levencor.store, we are here to support your complete lifestyle—from your closet to your kitchen and your furry friends. Whether you have a question about a new style, a kitchen gadget, or the perfect pet accessory, we’re ready to help!

1. Frequently Asked Questions (FAQ)

Find quick answers to our most common questions below:

ORDERS & SHIPPING

• How can I track my order?
  • Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier’s website. Please allow 24-48 hours for the tracking information to update.
• Do you ship internationally?
  • Currently, we only ship within the United States.
• Can I change or cancel my order?
  • We process orders quickly! Please contact us immediately at support@levencor.store. We can modify or cancel an order only if it has not yet been processed for shipping.

RETURNS & REFUNDS

• What is your return window?
  • We accept returns within 30 days of delivery. Please refer to our detailed Return and Refund Policy for specific conditions on Fashion, Kitchen, and Pet items, as hygiene rules apply.
• How long does a refund take?
  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within [Insert Number] business days.
• My pet won’t eat the food. Can I return it?
  • Yes, under our Taste Guarantee. If your pet refuses a major-brand food, you may be eligible for a store credit or exchange, provided the bag contains at least 75% of the original contents.

PRODUCTS

• What materials are used in your fashion items?
  • Detailed material information is listed on each product page. If you have specific questions about allergens or care, please contact us.
• Are your kitchen accessories dishwasher safe?
  • Care instructions (including dishwasher safety) are provided on the product page and included with the item packaging.

2. Contact Us

We strive to respond to all inquiries within [Insert Timeframe, e.g., 1-2 business days].